If you come to Japan from overseas and want to play games on the internet, vod like netflix, video phone in Japan comfortably, you need a fiber-optic line.
Fiber optic lines have unlimited data capacity and very fast data transmission speeds.
If you live with family or friends and have many mobile devices, you definitely need an optical fiber connection.
However, the contract for the fiber optic line must be made with a Japanese company.
“How do I sign a contract in Japanese?” You must be anxious.
Japan is a wonderful country with good services. However, it is difficult to communicate using a language other than Japanese.
English is spoken in many countries.
But even that English is difficult to be understood in Japan.
I will introduce you to a company that can help you sign up for an optical fiber line that will handle your contract in a language other than Japanese.
If you read this page and sign up for an optical fiber line, you will be able to have a wonderful internet life in Japan.
What we tell you on this page are the following three points.
- List of Japanese fiber optic cable providers with support for foreign languages other than Japanese.
- Information on costs, facilities, and features of fiber-optic line companies that offer services in languages other than Japanese.
- How to apply to an optical fiber company that offers services in languages other than Japanese.
Does this page have the information you want to know?
This site contains information on .fiber optics line, home routers, mobile wifi, sim cards, and free wifi.
Please click on each word to go to the summary page.
Information related to Fiber optic line can be found on the following pages.
List of Japanese fiber optic cable providers with support for foreign languages other than Japanese.
This is a list of 9 patterns of Japanese Internet optical fiber service with foreign language translation support.
Combination of company | Foreign Languages Supported |
GNT mobile | Japanese, English, Chinese, Korean, Vietnamese, Nepalese, (Tagalog information only) |
Softbank hikari &yahoo BB | English, Portuguese, Spanish, Chinese |
Docomo hikari &docomo net | English, Chinese, Spanish, Portuguese, Vietnamese |
OCN hiari | English, Chinese, Spanish, Portuguese |
Asahinet hikari | English |
Sakura mobile | English |
Commufa hikari | English, Chinese,Korean, Portuguese, Spanish, Thai, Vietnamese, Tagalog, French, |
Au hikari & au one net | English, Portuguese, Chinese, Tagalog, Korean, Vietnamese |
These nine patterns are Internet services that support translation from foreign languages into Japanese.
This page describes each service, the features of the Internet service, and how to apply for the service.
What is a “combination of company?” You may be thinking.
There are two main types of companies that provide fiber optic lines in Japan.
The two types of companies are Internet providers and telecommunications carriers.
There are also sales agents who introduce these two types of companies.
I researched the interpretation support from foreign languages to Japanese provided by Japanese Internet companies.
I found that 15 Internet companies provide interpretation support from foreign languages to Japanese.
There is 1 distributor, 4 telecommunication carriers, and 10 Internet providers.
If you combine these 15 companies in the form above, you will get the foreign language support in the pattern shown.
I will present these 9 patterns in 4 points (foreign language support, features, price, and application process).
Support for foreign languages other than Japanese.
- In what language is this company’s website written?
- In what language does this company provide telephone services?
- In what language are the emails and other contact documents handled by this company?
Characteristics of Optical Fiber Line.
- Speed of fiber-optic line
- Areas where optical fiber is available
- Facilities associated with fiber optic lines
Monthly price, installation and termination price.
- How much per month for a house or an apartment?
- Is there an annual term limit?
- Does the company offer a discount on cell phones with which it is affiliated?
- How much will the installation cost?
- Is there ny money paid to you when you switch from another Internet service?
- Do I have to pay when I terminate the contract or remove the wiring?
GNT mobile
Gnt Mobile is an Internet service distributor specializing in foreign correspondence.
Gnt Mobile does not outsource translation and has foreign staff from several countries.
When you sign up with Gnt Mobile, you can subscribe to Softbank Hikari’s communication network and Yahoo BB’s Internet provider through Gnt Mobile and use the Internet.
The advantage of signing a contract through GNT Mobile is that you will be screened by GNT, making it easier to pass the screening process.
Gnt mobile will support you until the completion of the internet installation.
And any problems that occur after the internet connection installation must be resolved by contacting Softbank Hikari. You will need to contact SoftBank Hikari directly when you want to cancel your service.
Languages supported by SoftBank Hikari are English, Portuguese, Spanish, and Chinese. Please note which languages are supported.
SoftBank Hikari is an optical collaboration system that uses optical lines provided by NTT, Japan’s largest telephone company. This system has average data transmission speeds and can be used throughout Japan.
However, the line tends to be congested, so the line speed tends to be slower during the hours when many people are using the Internet.
In addition, as a major optical fiber provider, IPV6, which speeds up the line, is provided free of charge.
Below are the details of the translation service, line speed, various monetary information, and the contract process.
Please take a look.
Foreign language support of GNT mobile
website | Japanese, English, Chinese (simplified and traditional), Korean, Vietnamese, and Nepali |
Telephone support | Japanese, English, Chinese (simplified and traditional), Korean, Vietnamese, Nepali, and Tagalog |
Documents | English |
Characteristics of GNT mobile in terms of speed, area,facilities, etc.
line speed | Normal for fiber optic line Number of measurements: 354984 Average ping value: 17.16ms Average download speed: 320.07Mbps Average upload speed: 211.35Mbps ※Quote:みんなの回線速度 |
Area | All over Japan |
Equipment | IPV6 standard |
Cost of GNT mobile
Cost Monthly fee for 2-year contract | 5720 yen per ,detached house 4180 yen per apartment |
Monthly fee without term contract: | 6930 yen per detached house, 5390 yen per apartment |
Installation fee currently | 26400 yen when doing wiring work 2,200 yen for condominiums with optical collaboration installed |
Administrative processing fee | 3300 yen for the first time |
Cell phone set discount | Gnt mobile simcard only 330 yen discount per month |
Money received when changing from another company | Wiring installation costs refunded in 24 months Not received when cancelled in the middle of the term. |
Penalty for canceling a 2-year contract in the middle of the contract | detached house and apartment: 10450 yen |
Internet line removal fee | free |
*Confirmed with GNT Mobile by phone in March 2022. Some changes may occur. Please pay attention.
Softbank hikari (光)
SoftBank Hikari is a group company of the cell phone company SoftBank.
If you use a company called Yahoo BB as your contact point, you can get foreign language support.
If you enter from other sales companies, there is no foreign language support, so we recommend that you enter from the following.
Translation support for foreigners is available in English, Portuguese, Spanish, and Chinese, with an interpreter in between calls.
Documents are in Japanese only.
Translation support is also available for problems after signing a contract.
Softbank Hikari’s line is a collaborative optical line that uses NTT’s optical line for Internet connection.
The service area is all over Japan. It is easy to switch from an optical line service provider.
However, due to service and other reasons, the contract is effectively a two-year contract.
In addition, there is no charge for wiring removal when you move.
Softbank Hikari’s line speed is average among fiber optic lines.
High-speed ipv6 is available. ipv6 requires renting a SoftBank router called an optical BB unit. (513 yen/month)
To use the optical BB unit, you need to use WIFI separately or subscribe to an option called “wifi multi-pack”.
Advantages of SoftBank Hikari are that they cover the cost of switching from another company and provide official cash back.
A feature of Softbank Hikari is that if you use a Softbank or Y-Mobile cell phone, a large set discount is applied.
And if you are switching from another Internet company, you will receive the full amount of the penalty fee back.
Foreign language support of SoftBank Hikari
website | Japanese (Translation software is recommended) |
Telephone support | English, Portuguese, Spanish, Chinese |
Documents | Japanese |
Characteristics of softbank hikari in terms of speed, area, facilities, etc
line speed | Normal for fiber optic line Number of measurements: 354984 Average ping value: 17.16ms Average download speed: 320.07Mbps Average upload speed: 211.35Mbps ※Quote:みんなの回線速度 |
Area | All over Japan |
Equipment |
Cost of softbank hikari
Cost Monthly fee for 2-year contract | 5720 yen per ,detached house 4180 yen per apartment |
Monthly fee without term contract: | 6930 yen per detached house, 5390 yen per apartment |
Installation fee currently | 26400 yen when doing wiring work 2,200 yen for condominiums with optical collaboration installed |
Administrative processing fee | 3300 yen for the first time |
Cell phone set discount | Discount Softbank: up to 1,100 yen/unit ※“linemo” not applicable Y-mobile: Up to 1,188 yen/unit |
Money received when changing from another company | Maximum 35,000 yen |
Penalty for canceling a 2-year contract in the middle of the contract | detached house and apartment: 10450 yen |
Internet line removal fee | free |
*Confirmed with softbank hikari(光) by phone in March 2022. Some changes may occur. Please pay attention.
Docomo hikari &docomo net
Docomo hikari (optical) and docomo net are group companies of the cell phone company docomo.
It is the largest fiber-optic line company of a cell phone company in Japan, and has a high level of support.
If you apply for subscription through docomo net as a contact point, foreign language support is available.
It is important to note that there are various providers for docomo Hikari.
DOCOMO net is the only provider that can provide foreign language support with docomo Hikari.
You can apply with docomo net by entering below.
You can consult with an interpreter for any problems during and after the contract.
DOCOMO HIKARI connects to the Internet through an optical fiber collaboration system using optical fiber lines provided by NTT, Japan’s largest telephone company.
This system offers average data transmission speeds and can be used throughout Japan.
However, the line tends to be congested, so the line speed tends to be slower during the hours when many people use the Internet.
Docomo hikari & docomo net does not provide a router rental service. docomo net recommends purchasing a “docomo hikari 01” router that supports IPV6.
The advantage of docomo hikari and docomo net is that they are large companies, so there is a sense of security.
The disadvantage, however, is that the discounts are small.
In particular, you will not get any money if you are transferring from another company.
Foreign language support provided by Docomo hikari &docomo net
website | Japanese (Translation software is recommended) |
Telephone support | English, Chinese, Spanish, Portuguese, Vietnamese |
Documents | Japanese |
Characteristics of Docomo hikari &docomo net
line speed | Normal for fiber optic line Number of measurements: 3611 Average ping value: 18.61ms Average download speed:310.79Mbps Average upload speed:237.65Mbps ※Quote:Everyone’s line speed |
Area | All over Japan |
Equipment | IPV6 standard |
Cost of Docomo hikari &docomo net
Cost Monthly fee for 2-year contract | 5720 yen per ,detached house 4180 yen per apartment |
Monthly fee without term contract: | 7370 yen per detached house, 5500 yen per apartment |
Installation fee currently | Free Campaign |
Administrative processing fee | 3300 yen for the first time |
Cell phone set discount | Discount docomo: up to 1,100 yen/unit ※“ahamo” not applicable |
Money received when changing from another company | nothing |
Penalty for canceling a 2-year contract in the middle of the contract | 14300 yen per detached house,8800 yen per apartment |
Internet line removal fee | Free of charge in principle |
*Confirmed with GNT Mobile by phone in March 2022. Some changes may occur. Please pay attention.
OCN hiari
OCN Hikari is the provider with the No. 1 market share in Japan, and is characterized by stable communication speeds and a full support system.
It also offers a full range of pricing and discount services, making it a cheaper fiber optic line compared to other companies.
There are two types of OCN Hikari: one in which OCN is both the provider and the line business, and one in which OCN is the provider and NTT is the line business.
If you are going to sign up for OCN Hikari, it is better to purchase a product in which OCN Hikari performs both provider and line business.
This is because the line speed and service contents are the same, but the contract fee and monthly amount are lower for products in which OCN Hikari conducts both provider and line businesses.
Also, since there is only one contract, it is easier to deal with problems.
If you do not know how to make that contract, you can enter through this website access and make a contract.
It is an optical collaboration system that uses optical lines provided by NTT, Japan’s largest telephone company.
This system provides average data transmission speeds and is available throughout Japan.
However, during times when many people are using the Internet, the lines become congested and Internet speeds tend to slow down.
The use of IPV6, which speeds up the connection, is standard, and you must purchase or rent an IPV6-compatible wireless LAN router yourself.
For rentals, there is a monthly fee of 550 yen. There is a fixed term and a penalty fee, so please consider this carefully.
Compared to other optical fiber companies, OCN has a lower average cost.
In particular, the “New Life Support Campaign(新生活応援キャンペーン)” of 6 months free basic charge is quite inexpensive.
Even if you cancel in the middle of the 2-year contract period and pay 11,000 yen, it is still very inexpensive considering it is for 1 year.
However, this campaign has a time limit, with a maximum of “6 months,” so we recommend that you check carefully when you sign the contract.
The above prices are based on a contract with OCN Hikari for both the provider and the line.
Foreign language support provided by OCN hiari
website | Japanese (Translation software is recommended) |
Telephone support | English, Chinese,Spanish, Portuguese |
Documents | Japanese |
Characteristics of OCN hiari
line speed | Normal for fiber optic line Number of measurements: 85356 Average ping value:22.75ms Average download speed:270.44Mbps Average upload speed:196.19Mbps ※Quote:Everyone’s line speed |
Area | All over Japan |
Equipment | IPV6 standard |
Cost of signing up for OCN hiari
Cost Monthly fee for 2-year contract | 5,160 yen per detached house 3,960 yen per apartment |
Monthly fee without term contract: | 6,820 yen per detached house,5,170 yen per apartment |
Construction costs | 2,200~19,800 yen per detached house,2,200~16,500 yen per apartment ※campaign period 0yen |
Administrative processing fee | 3,300 yen for the first time ※campaign period 0yen |
Cell phone set discount | Discount OCN mobile one(sim card) 220yen/unit |
Money received when changing from another company | New Life Support Campaign (2022.1.17-2022.5.9) No initial cost, no installation fee free basic charge for 6 months (conditions apply) |
Penalty for canceling a 2-year contract in the middle of the contract | 11000 yen per detached house,8800 yen per apartment |
Internet line removal fee | Free of charge in principle |
Cost Monthly optional Fees | OCN Hikari V6 Alpha 550yen/month (Optional set of wifi router and security) OCN Premium Support 550yen/month (Remote support by professional staff) IPOE Advance 1,848 yen/month (Faster than ipv6) |
*Confirmed with OCN hikari by phone in March 2022. Some changes may occur. Please pay attention.
Asahinet hikari(光)
Asahi Net Hikari is an optical collaboration company that uses optical lines provided by NTT, Japan’s largest telephone company. It is a company that handles Internet lines and providers as a set.
It is an optical fiber company that has been operating in Japan since the 1990s.
There are two types of Asahinet Hikari.
One is Asahinet Hikari that combines the provider and line business, and the other is Asahinet Hikari that is the provider and NTT provides the line business.
If you are going to subscribe to Asahinet Hikari, it is better to purchase a product in which Asahinet Hikari is both a provider and a line business.
This is because the line speed and service content are the same, and the price is lower for products in which Asahinet Hikari performs both provider and line businesses.
Also, since there is only one contract, it is easier to deal with problems.
If you do not know how to make that contract, you can enter through this website access and make a contract.
It is an optical collaboration system that uses optical fiber lines provided by NTT, Japan’s largest telephone company, to achieve average data transmission speeds and can be used throughout Japan.
However, during times when many people use the Internet, the lines tend to become congested and communication speeds slow.
There are a few points to note when signing up for Asahinet Hikari.
There are reports on the Internet that the line speed of Asahinet Hikari is slow.
Be sure to sign up for IPV6 when you sign up.
Asahinet Hikari does not charge any additional fees due to IPV6 contract.
However, please note that your router must support IPV6.
The advantage of Asahinet Hikari’s cost is that the maximum contract term is one year.
This is not the case with other fiber-optic lines.
There are also discounts for long-term users.
There is a set discount for cell phones, but the disadvantage is that other discounts do not apply if you use the service.
Foreign language support provided by Asahinet hikari
website | English |
Telephone support | English |
Documents | Japanese、English (available upon request) |
Characteristics of Asahinet hikari
line speed | Normal for fiber optic line Number of measurements: 9941 Average ping value:16.8ms Average download speed:265.53Mbps Average upload speed:220.72Mbps ※Quote:Everyone’s line speed |
Area | All over Japan |
Equipment | IPV6 standard |
Cost of signing up for Asahinet hikari
Cost Monthly fee for 1-year contract | 5,060 yen per detached house(1-25 months) 5,698 yen per detached house(26 months~) 4,070 yen per apartment(1-25 months) 4,488 yen per apartment(26 months~) |
Monthly fee without term contract | yen per detached house, yen per apartment |
Construction costs | 2,000yen~18,000yen ※Free with cash back in most cases |
Administrative processing fee | 880 yen for the first time |
Cell phone set discount | Discount au: up to 1,320 yen ※“povo” not applicable ※Cannot be combined with other discounts |
Money received when changing from another company | Up to 19,800 yen cash back for a limited time *Equivalent to installation cost “Start Campaign” 24 months x ¥638 discount “Kansha wari” Discount on monthly charges for long-term use |
Penalty for canceling a 2-year contract in the middle of the contract | 2,000 yen |
Internet line removal fee | Free of charge in principle |
*Confirmed with Asahinet hikari by phone in March 2022. Some changes may occur. Please pay attention.
Sakura mobile
Sakura mobile is an optical fiber provider specializing in Internet services for foreigners in Japan.
The price is a little expensive.
However, it is recommended for those who need non-Japanese translation support.
Sakura Mobile is an NTT Collaboration Provider that offers NTT FLET’S fiber-optic lines and Internet service providers as a set.
NTT is the largest telephone company in Japan, so there is no need to worry about the quality of the optical connection.
The service provider will be Sakura Mobile, and Sakura Mobile will handle everything from application to language support during installation and customer support during the contract.
Sakura Mobile is a bit expensive because it is a provider that offers specialized support for foreigners.
However, the price is appropriate considering that it is not a yearly contract and there are no cancellation penalties because it is designed for foreigners who move frequently.
Foreign language support provided by Sakura mobile
website | English. |
Telephone support | English ※All pre-contract and post-contract support is handled by Sakura Mobile. |
Documents | English ※Basically, all procedures are done from the website |
Characteristics of Sakura mobile
line speed | The average speed is predicted because of the use of NTT’s fiber optic line. Details unknown due to lack of information on use by foreign specialists. |
Area | All over Japan |
Equipment | IPV6 standard |
Cost of Sakura mobile
Monthly fee without term contract | 7,128 yen |
Construction costs | 2,200~24200 yen |
administrative expenses | 5,500 yen |
Cell phone set discount | Discount sim card&pocket wifi |
Money received when changing from another company | Administrative expenses reduced by 110 yen Installation fee reduced by 2,200 yen to 11,000 yen |
Internet line removal fee | 不明 |
Commufa hikari (コミュファ光)
Commufa-hikari is an Internet fiber-optic line operated by Chubu Telecommunications Co.
It operates only in the vicinity of the Tokai region, located in the center of Japan.
This fiber optic company covers five prefectures in the Tokai region (Aichi, Gifu, Mie, Shizuoka, and Nagano).
Commufa-hikari is limited to a certain area, so please check if your area is within the service area.
Then, sign up for a plan where the provider and the line business are provided by Commufa-hikari.
Please note that if you sign up in any other way.
If you sign up with another provider, please note that the provider may be other than Commufa HIKARI, and you will have to sign up with two providers.
You can sign up for a Commufa Hikari provider by entering through accessing this site.
Please be careful when accessing from other sites.
Cancellation fees are higher than NTT optical collaboration lines due to the unique plan.
Cash back is possible.
However, the conditions under which you will be paid may be complicated, so please check carefully.
Commufa hikari provides high-speed Internet access because it lays and uses its own optical fiber lines.
This type of optical line is difficult to transfer to another company, and additional fees will be incurred when you cancel the service.
Commufa-hikari is characterized by its high line speed.
IPV6 is also a standard feature.
Several plans are available depending on the line speed.
Plans with a maximum of 10 GB are available.
Game Custom, which is specialized for gaming, is only available with the 10 GB plan and is five times faster than a regular optical line.
The ping value, which is an important factor in the speed of a gaming line, is better when it is close to 0.
This value is about half that of other lines.
This is ideal for action games.
Please note that Commufa Gaming Plans may not be contracted depending on your location.
There are quite a few forms of contracts, so we can only introduce a few.
Please check carefully when you sign up.
Foreign language support provided by commufa hikari (コミュファ光)
website | Japanese (Translation software is recommended) |
Telephone support | English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Tagalog, French, and |
Documents | Japanese |
Characteristics of commufa hikari (コミュファ光)
line speed | high speed Commufa hikari (normal) Number of measurements: 49298 Average ping value:15.26ms Average download speed:540.38Mbps Average upload speed:428.75Mbps Commufa hikari(Gaming Custom) Number of measurements: 272 Average ping value:12.31ms Average download speed:1661.96Mbps Average upload speed:983.26Mbps ※Quote:Everyone’s line speed |
Area | Aichi, Gifu, Mie, Shizuoka, and Nagano Prefectures |
Equipment | IPV6 standard |
Cost of signing up for commufa hikari (コミュファ光)
Cost Monthly fee for 2-year contract 1gb | 1st year 3980 yen + equipment usage fee / 2nd years~ 5215 yen + equipment usage fee per detached house 1st year 3380 yen + equipment usage fee / 2nd years~ 4000 yen + equipment usage fee per apartment |
Cost Monthly fee for 2-year contract 10gb | 1st year 4980 yen + equipment usage fee / 2nd years~ 5870 yen + equipment usage fee per detached house& apartment |
Construction costs | free |
Administrative processing fee | free |
Cell phone set discount | Discount au: up to 1,100 yen/unit ※“povo” not applicable |
Money received when changing from another company | Cash back against penalty for switching from other companies is available. |
Penalty for canceling a 2-year contract in the middle of the contract | 11000 yen & Equipment usage fee (¥763 x ⦅36 months – contract month⦆) |
Internet line removal fee | 13200yen ※Additional removal costs are required when you sign up for Commufa Optical TV. |
Gaming Custom 10gb plan only | 770yen/month |
*Confirmed with commufa hikari (コミュファ光) by phone in March 2022. Some changes may occur. Please pay attention.
au hikari (au 光)
Au Hikari is an optical fiber service provider that uses the proprietary optical fiber line of KDDI, Japan’s leading cell phone company, and NTT’s dark fiber line.
Au Hikari’s optical line is a high-speed proprietary line.
It is available nationwide, with some exceptions.
Multilingual support is also available.
It is recommended for those who want a high-speed line and need foreign language support.
However, because it is a proprietary line, there are some aspects that make it difficult to change lines, such as additional costs for installation and removal.
KDDI is a major cell phone company.
Therefore, although it is a high-speed proprietary line, it can be used throughout Japan except in some areas.
However, there are some restrictions depending on the area, so please check carefully before signing a contract.
Au HIKARI has a fast connection speed.
However, construction and removal fees are high.
And au HIKARI has several speed courses: 1 Giga, 5 Giga, and 10 Giga.
Please check the details of the courses carefully when signing up.
There are several providers for au HIKARI.
If you sign up with au HIKARI and its affiliated provider, au one net, you will receive full language translation support.
This can be done by accessing this site.
Please note that if you wish to sign up in any other way.
If you are contracted with another provider, please note that you may receive a response without translation support if your provider is not au one net.
In addition, two contact points will be available after the contract is signed.
Foreign language support provided by au hikari (au 光)
website | Japanese (Translation software is recommended) |
Telephone support | English, Chinese, Spanish, Portuguese |
Documents | Japanese |
Characteristics of au hikari (au 光)
line speed | high speed au hikari & au one net Number of measurements: 35871 Average ping value:20.62ms Average download speed:433.59Mbps Average upload speed:366.17Mbps ※Quote:Everyone’s line speed |
Area | Hokkaido / Aomori / Akita / Iwate / Yamagata / Miyagi / Fukushima / Tokyo / Kanagawa / Chiba / Saitama / Gunma / Ibaraki / Tochigi / Yamanashi / Nagano / Toyama / Niigata / Ishikawa / Hiroshima / Okayama / Tottori / Shimane / Yamaguchi / Kochi / Ehime / Kagawa / Tokushima Fukuoka / Nagasaki / Oita / Miyazaki / Kumamoto / Kagoshima / Saga |
Equipment | IPV6 standard |
Cost of signing up for au hikari (au 光)
Cost Monthly fee for 3-year contract 1gb | 5,610yen per detached house 4,180 yen per apartment |
Monthly fee without term contract: | 6300 yen per detached house& apartment |
Construction costs | 33,000 per apartment、41,250yen per detached house *Discounts on campaigns |
Administrative processing fee | 3,300yen |
Cell phone set discount | Discount au: up to 550~1,100 yen/unit ※“povo” not applicable |
Money received when changing from another company | Cash back against penalty for switching from other companies is available. |
Penalty for canceling a 3-year contract in the middle of the contract | Construction cost divided by 36 months paid for the remaining months |
Internet line removal fee | 31,680yen |
*Confirmed with au hikari (au光) by phone in March 2022. Some changes may occur. Please pay attention.
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